If you have any questions or requests, please contact the airport hotline on +86 21 6269 2200, or send a message using the form below.
Address
Shanghai Pudong International Airport
6000 Yingbin Road, Pudong District
Shanghai, China
Contact Shanghai’s airports
For general enquiries, lost property, accessibility assistance or lost-and-found claims, contact the airport directly or use the form on this page.
Airline enquiry hotlines
| Airline | Code | Hotline |
|---|---|---|
| China Eastern Airlines | MU | +86 95530 |
| Shanghai Airlines | FM | +86 95530 |
| Air China | CA | +86 95530 |
| China Southern Airlines | CZ | +86 21 95524 |
| Hainan Airlines | HU | +86 592 95557 |
| Shandong Airlines | SC | +86 95369 |
| Shenzhen Airlines | ZH | +86 95361 |
| Juneyao Airlines | HO | +86 21 95520 |
| Chengdu Airlines | EU | +86 28 6666 8888 |
| Tibet Airlines | TV | +86 400 808 9188 |
| China United Airlines | KN | +86 4001 026 666 |
| Lucky Air | 8L | +86 95326 |
| Tianjin Airlines | GS | +86 95350 |
| Spring Airlines | 9C | +86 21 95524 |
| Xiamen Airlines | MF | +86 592 95557 |
| Hebei Airlines | NS | +86 311 96699 |
Airport addresses
- Shanghai Pudong International Airport — 6000 Yingbin Road, Pudong District, Shanghai, China.
- Shanghai Hongqiao International Airport — No. 2550 Hongqiao Road, Changning District, Shanghai, China.
General enquiries
- Pudong International Airport — telephone +86 21 6269 2200, fax +86 21 6269 1100.
- Hongqiao International Airport — telephone +86 21 6269 2200 [TO VERIFY].
Before you write
- If your question relates to a specific flight, contact the airline first — they hold the booking record.
- For lost property at the airport, file a report with the airline before you leave the terminal.
- For accessibility assistance, request it with the airline at least 48 hours before departure.